Victim Advocacy

woman 2 boys ethnicNext Door believes victims of domestic violence know what’s in their best interest but need help understanding their options and the risks associated with each choice. Next Door helps victims and their children learn what services they need, how to access those services in the community, and when best to seek out each service. Next Door helps victims speak on their own behalf in their own best interests and advocate for change in systems response to their needs. From hotline referrals to safety planning, Next Door does this through its several county portals, language assistance and victim advocacy, which includes:

  • 24 Hour Hotline
  • Walk-In Crisis Counseling
  • The MAVEN Program for victims over 50
  • Social Service Advocacy
  • The Language Bank
  • Legal Advocacy

Next Door’s 24 Hour Hotline is answered 24 hours a day, 7 days a week and provides crisis counseling, information and referrals in English and Spanish. Last fiscal year the Hotline answered over 12,000 calls.

If you are being abused, call Next Door's hotline 
24 hours a day, seven days a week at 408-279-2962.

For more information, click here.

Walk-In Crisis Counseling: Crisis Intervention Advocates present walk-in clients with safety plans, resources and referrals, and coordinate emergency services our clients need as well as other non-crisis Next Door and community services that address hunger, homelessness, and health needs and allow them to rebuild their lives in a sustainable way.

The MAVEN Program (Mature Alternatives to Violent Environments Now): MAVEN provides emergency and long-term solutions for senior victims of domestic violence and elder abuse, providing emergency shelter, hotline services, support groups, and home visits. These services:

  • Prevent abuse and violence as well as a myriad of negative health effects
  • Help reduce isolation and connect them with communities and each other
  • Educate about the effects of abuse and ways to mitigate those effects
  • Cultivate their ability to live independently

For more information, click here.

Social Service Advocacy: Next Door provides Advocacy Programs free-of-charge at several community agencies:

  • The Family Violence Center–a collaboration with the San Jose Police Department that offers victims of domestic violence “one-stop shopping” for help. Two embedded advocates provide safety planning and referrals to individuals and their children. For more information, click here
  • The Department of Family and Children’s Services and Calworks – Two embedded advocates, one at each site, provide outreach, information, and referrals to Next Door and other community agencies.

Next Door’s Language Bank provides language translation assistance for monolingual and immigrant victims of domestic violence in 37 languages through more than 100 Language Bank Advocates. Languages include:   Afghani    •    Korean    •    American Sign Language    •    Punjab    •    Arabic •    Russian    •    Cantonese    •    Serbian    •    Ethiopian    •    Spanish   •   Farsi   •   Tagalong    •    French    •    Taiwanese    •    German    •    Thai    •    Hindi      •    Urdu    •    Japanese    •    Vietnamese

Next Door’s Legal Advocacy provides assistance with temporary restraining orders, court accompaniment, immigration services, and translation help. Next Door provides safety and support through the following:

  • The S.T.O.P. Program (Safety Through Orders of Protection) provides general information about Temporary Restraining Orders (TRO) and the TRO process. It provides safety planning, court and document preparation, legal advocacy, court accompaniment, translation assistance, and education about victim rights.

Restraining Order Hearing Flowchart in:   English Spanish Vietnamese

  • The D.V.I.A.P (Domestic Violence Immigration Advocacy Project) provides immigrant victims a coordinated response to their domestic violence and immigration issues, which can include safety planning, Language Bank access, referrals to pro bono attorneys, assistance with U and T visas and Violence Against Women Act self-petitions for residency, and education of the system and how it works.
  • Legal Resources and Referrals List: Click here for a comprehensive list of local legal resources for victims of domestic violence.

For more information on Next Door’s Legal Advocacy, click here.

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