Community & Systems Advocacy

woman 2 boys ethnicNext Door Solutions believes victims of domestic violence know what’s in their best interest but need help understanding their options and the risks associated with each choice. We help victims and their children learn what services they need, how to access those services in the community, and when best to seek out each service. We help victims speak on their own behalf in their own best interests and advocate for change in systems response to their needs.

24/7 Hotline:  Provides crisis counseling, information and referrals in English and Spanish.

If you are being abused, call our hotline 24/7 at 408-279-2962. 

For more information, click here.

Community and Systems Advocacy:  Next Door Solutions provides Advocacy Programs free-of-charge in the following services:

  • Walk-In Crisis Counseling:  Crisis Advocates present walk-in clients with safety plans, risk assessments, resources, legal advocacy, referrals, and emergency services as needed.  Next Door Solutions provides resources to community services that address hunger, homelessness, and health needs that allow survivors to rebuild their lives in a sustainable way.  For more information on Next Door Solutions’ Legal Advocacy, click here.
  • The Family Violence Center–a collaboration with the San Jose Police Department staffed by representatives of the District Attorney’s Office, Adult Probation, Child Protective Services, the Police Department, and two bi-lingual victim advocates from Next Door Solutions.  Two co-located advocates provide confidential safety planning, referrals, and advocacy to individuals and their children.  This cooperative effort provides victims of domestic violence “one-stop shopping” for help – all the support services available to victims of domestic violence in a safe and friendly environment. The Family Violence Center is located at 1671 The Alameda, Suite 100 San Jose, CA 95126 (408) 277-3700.  For more information, click here
  • CalWORKs – An embedded advocate provides outreach, safety planning, risk assessments, information, and referrals to Next Door Solutions and other community agencies.

Other resources:

  • Restraining Order Hearing Flowchart:   English Spanish Vietnamese
  • The D.V.I.A.P. Program (Domestic Violence Immigration Advocacy Project) provides immigrant victims a coordinated response to their domestic violence and immigration issues, which can include safety planning, translation assistance, referrals to pro bono attorneys, assistance with U visas and Violence Against Women Act (VAWA) self-petitions for residency, and education of the system and how it works.
  • Legal Resources and Referrals List: Click here for a comprehensive list of local legal resources for victims of domestic violence.

For more information about our Community & Systems Advocacy Program, please contact Rachel Arias, Manager of Community & Systems Advocacy, at or by calling 408-501-7550.