We have the following positions available -please scroll down to view job descriptions:
- Director of Programs
- LAV Legal Advocate
- Hotline Advocate
Job Title: DIRECTOR OF PROGRAMS
SUMMARY OF JOB DUTIES:
As an integral member of the senior management team, the Program Director is responsible for planning, directing, evaluating, providing leadership to all program areas and advocating on behalf of victims of domestic violence in relevant community-wide policy discussions. The Program Director must be an experienced professional leader who exemplifies a strong sense of teamwork. S/he will be expected work with the Executive Director to increase the organization’s capacity to maintain a seamless system of services and develop practices for long term relationship building with clients. The Program Director is responsible for monitoring grant-related program deliverables and must ensure compliance with all government and private grant contract requirements. S/he will represent Next Door’s vision and philosophy in policy level discussions relative to issues faced by victims of domestic violence.
AREAS OF RESPONSIBILITY:
- Provide oversight and supervision to all program staff to ensure a seamless system of well coordinated services.
- Ensure that programs have the resources (e.g. staff, funding, materials, physical capacity, training) needed for high level service provision.
- Monitor and refine the service delivery model as necessary to ensure compliance with organization goals/expected outcomes and contract/grant requirements.
- Assure alignment of all programs and services with Next Door’s philosophy and core competence and beliefs. Utilize Next Door’s Theory of Change in all program development and maintenance.
- Ensure implementation of all grant deliverables.
- Develop and implement a methodology for evaluating programs based on defined annual goals and objectives. Update, modify, redesign and create new programs as needed based on unmet client needs and agency’s strengths, abilities and mission.
- With Program Managers maintain program standards, protocols and quality assurance necessary for high level service provision.
- Create and foster a client-empowerment organization that nurtures women through a comprehensive relationship-building process.
- Deepen and widen collaborations with local agencies and organizations that complement the work of Next Door.
- Work with Accounting Department to ensure that all program expenditures comply with the requirements, policies and/or regulations set by the funding and contracting organizations.
Leadership & Management:
- Oversee and manage program staff utilizing the organization’s facilitative leadership approach.
- Establish work performance standard and procedures for ongoing staff progress reviews, evaluation and feedback.
- Participate with Executive Director, senior staff, and board in ensuring the integration of the organization’s values, mission, and vision into all programming and ensuring organizational health and effectiveness.
- Provide vital input in short- and long-term strategic and operational planning and positioning within the organization.
- Develop program budget with the Director of Finance and Operations annually.
- Help identify, cultivate, recruit, develop, and evaluate volunteers. Assure proper training and placement, supervision and evaluation, recognition, thanking and releasing as necessary.
- MSW or related degree. Minimum of 5 years of management and supervisory experience in a non-profit human service environment
- Highly organized, with the ability to handle multiple priorities at once.
- Excellent verbal and written communications skills
- Ability to act as a facilitative leader and negotiate conflict.
- Knowledge of client-centric programming and innovative approaches to crisis intervention.
- Experience with the development of outcome measurements.
- Strong team orientation and ability to motivate others and build a sense of teamwork.
- Collaborative approach with demonstrated ability to maintain partnerships and relationships with a variety of agencies and people.
- Strategic thinker and problem solver who is able to execute plans with passion.
- Experience working with a wide range of people from a diverse ethnic, social and cultural background.
- Proficient in the use of Microsoft Office software.
- Bi-lingual in Spanish a plus
To apply, please submit your resume and a letter of interest, which articulates your experience as it relates to Next Door’s needs and your salary expectations to: email@example.com.
Job Title: LAV LEGAL ADVOCATE
SUMMARY OF JOB DUTIES: The LAV Legal Advocate, under the supervision of the Manager of Systems Advocacy, assists clients with their legal needs related to domestic violence and restraining orders, family law, immigration relief, and other civil legal issues. The LAV Legal Advocate provides support and advocacy for victims of domestic violence within various systems including: law enforcement, jails, prisons, and courts – and throughout their experience within the legal system. Additionally, the LAV Legal Advocate is responsible for aftercare needs of the client including long-term safety planning and coordinating legal advice sessions and/or legal representation. The LAV Legal Advocate must be able to work collaboratively with partnering agencies (LACY and Pro Bono Project). Bilingual in English/Spanish required.
AREAS OF RESPONSIBILITY:
- Review client’s eligibility for restraining orders, immigration relief, and/or legal services provided by partnering agencies;
- Complete intake interviews and explain processes in a trauma-informed manner;
- Assist self-represented clients with completing restraining order paperwork, including interviewing victims about history of abuse in a trauma-informed manner, drafting declarations supporting the restraining order application, and filing the paperwork with the court;
- Accompany self-represented restraining order clients to court and provide emotional support, advocacy, and information to clients throughout their experience with the legal system;
- Assist clients in need of immigration relief by completing intake interview and related forms, gathering documentation, arranging translation of documents, and facilitating pro bono attorney involvement; provide emotional support, advocacy, and information to clients throughout their experience within the legal system;
- Advocate for clients and work collaboratively with the police department, district attorney’s office, courts, probation departments and other related agencies;
- Maintain client files and records;
- Draft correspondence and provide administrative support;
- Participate in group processes and activities such as staff meetings, training and retreats, and fund raising events.
Minimum education of a Bachelor’s Degree in Social Work, Psychology, Behavioral Science, Justice Studies, or a related field; ability and desire to work with families in crisis and provide emotional support; desire to empower clients through client-defined advocacy; excellent written and verbal communication skills; detail-oriented; knowledge of or desire to learn about the legal system and/or trauma-informed practices; ability to work cooperatively with clients and staff from a variety of ethnic and socioeconomic backgrounds; computer literate with excellent typing and proof reading skills, email use and etiquette, and willing to learn specialized legal document software; possess knowledge of community resources; independent yet works well with a team. Bilingual in English/Spanish is required.
The salary range for this position is $15 to $18 per hour. To apply, please submit your resume and a letter of interest, which articulates your experience as it relates to Next Door’s needs to: firstname.lastname@example.org.
Job Title: HOTLINE ADVOCATE
SUMMARY OF JOB DUTIES: Full-time position reporting to the Manager of Crisis Services, responsible for answering the hotline from 10:00 pm to 6:00 am and responding to crisis callers in both English and Spanish, handle intake for women and children seeking shelter, provide information on agency programs and services, give referrals to community legal, medical and social services.
- Act as the first point of contact for Next Door clients and the community, offering client-centered, confidential services.
- Provide crisis intervention, safety planning, advocacy and offer information about agency and community services to hotline callers. Assess client needs and appropriateness for shelter.
- Provide information and referrals to people calling the hotline after listening and assessing the caller’s needs.
- Continuously update and modify existing information on local programs, services and agencies to ensure the accuracy of current referrals.
- Provide occasional support to case managers to de-escalate situations in the shelter by intervening or facilitating one-on-one meetings.
- Maintain all client files and records.
- Attend the weekly case management and monthly all-staff meetings.
- Other duties as assigned.
REQUIREMENTS: Must complete the Domestic Violence 40 hour training and CPR and first aid certification.
- BA degree or equivalent experience in non-profit agency.
- Direct service experience in client-centered, trauma informed and crisis intervention and experience working with victims/survivors of domestic violence from diverse backgrounds.
- Excellent communication and interpersonal skills with the ability to work as part of a team, under pressure in a crisis atmosphere and meet assigned deadlines.
- Ability to critically analyze a situation or context and properly evaluate the most practical, suitable, and obtainable resources.
- Capable of maintaining a non-judgmental attitude towards callers who reveal their sexual orientation, ethnicity, religion, age, or any other personal data.
- Must speak, read and write Spanish and demonstrate an ability to work with various cultures.
- Must be available willing to work 10:00 pm to 6:00 am Monday through Friday.
- Must have a valid CA driver’s license and provide proof of insurance.
The salary range for this position is $15.50 to $16.50 per hour. To apply, please submit your resume and a letter of interest, which articulates your experience as it relates to Next Door’s needs to: email@example.com.